Send an Instant Payment Request | Coins.ph

Get Paid by Anyone, Anytime

Coins.ph lets you send a Payment Request to anyone with an email address or mobile number. Whether it’s a KKB lunch or a freelance job, you can request for any payment owed and receive your funds instantly.

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Coins.ph Makes Payments Easier

Here are reasons why 5 million Filipinos use Coins.ph for payments

reputable

Trusted

Coins.ph is licensed and regulated by the Bangko Sentral ng Pilipinas as an electronic money (e-money) issuer

secure

Secure

Protecting your funds is our first priority. Our advanced security systems are built to keep your transactions as safe as possible

easy

Convenient

Anyone can pay you when you send a Payment Request – even if they don’t have a bank account or Coins.ph account

free

No Fees

Sending a Payment Request is completely fee. There are also no fees when you send payments from your Coins.ph wallet

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How To Make a Payment Request

It only takes 2 seconds to send a payment request.
Step 1: Enter the mobile number, email address, or Facebook name
Step 2: Enter the payment amount
Step 3: Add a personalized note that explains the request
Step 4: Slide to send!

Frequently Asked Questions

What is a Payment Request?

Payment Requests are a handy feature of your Coins wallet!

Just like the name says, a Payment Request lets you ask for payment from anyone – even if they don’t have a Coins.ph account.

All you need to provide is the email address or mobile number of the person you’re requesting payment from, and the amount they owe. You can also write a short note to your friend explaining what the payment is for.

You’ll receive the funds in your Coins.ph wallet the moment they’ve made the payment!

How do I make a Payment Request?

On the Coins.ph app, tap the “Receive” icon below your peso wallet balance.

On the web, click on the “Request” button below your peso wallet balance.

Then provide either one of the following:

  • Their mobile number; or
  • Their email address; or
  • Their Facebook name, if they have a Coins.ph account linked to Facebook

Enter the amount you’d like to receive, and we’ll take care of the rest!

The person you’re collecting money from will receive an email from us notifying them of your request. They can then pay you directly from their Coins.ph Peso wallet, or with cash at any 7-Eleven, M Lhuillier, or Cebuana Lhuillier branch nationwide.

Once they’ve completed the payment, the funds will be instantly credited to your Coins.ph Peso Wallet.

How many Payment Requests can I make?

The number of Payment Requests you can make depends on your account’s verification level.

Below is the list of Payment Requests an account can make, and the maximum amount per payment request.

ID and Selfie VerifiedAddress verified
Maximum amount per payment requestP 5,000P 10,000
Maximum new payment requests for the past 24 hours10 requests20 requests
Maximum payment requests which are open* at any point in time6 requests10 requests

*open payment requests mean payment requests that are still waiting for payment

To increase the number of payment requests you can make, you have to increase your verification level. Visit this FAQ on increasing your verification level.

Is there a fee for making Payment Requests?

No. Making a Payment Request is absolutely free.

Can I send a Payment Request to someone who doesn’t have a Coins.ph account?

Yes! You can send Payment Requests to anyone, even if they don’t have a Coins.ph account. All you need is the following information:

  • Their mobile number; or
  • Their email address; or
  • Their Facebook name, if they have a Coins.ph account linked to Facebook

I received a Payment Request. What do I do?

When your friend sends you a Payment Request, you can easily send funds through your Coins.ph wallet. Sending funds through Coins.ph is completely free!

Alternately, you can also pay with cash at any 7-Eleven, M Lhuillier, or Cebuana Lhuillier branch in the Philippines. Take note that paying through these branches will incur additional fees on top of the amount requested from you:

Payment through 7-Eleven

  • P 20 to P 100: free
  • P 101 to P 20,000: 2% of the amount requested

Payment through M Lhuillier

  • P 20 to P 1000: 5% M Lhuillier fee + P10 coins.ph fee
  • P 1,001 to P 4,000: 5% M Lhuillier fee + 1% coins.ph fee
  • Above P 4,000: 5% M Lhuillier fee + P40 coins.ph fee

Payment through Cebuana Lhuillier

  • P100 to P20,000: P40

Once you’ve made your payment, the funds will be credited to your friend’s Coins.ph peso wallet instantly.

Please make sure that you only fulfill payment requests from people you know. Just as you wouldn’t give money to a stranger, we encourage you to verify the identity of the person you’re sending money to before you do so.

Transactions on Coins.ph platform are non-reversible, just like a cash transaction. We will not be able to revert the payment and return your funds. Please be careful and double-check the recipient’s identity before fulfilling payment requests.

Request and You Will Receive