Payment Requests are a handy feature of your Coins wallet!
Just like the name says, a Payment Request lets you ask for payment from anyone – even if they don’t have a Coins.ph account.
All you need to provide is the email address or mobile number of the person you’re requesting payment from, and the amount they owe. You can also write a short note to your friend explaining what the payment is for.
You’ll receive the funds in your Coins.ph wallet the moment they’ve made the payment!
On the Coins.ph app, tap the “Receive” icon below your peso wallet balance.
On the web, click on the “Request” button below your peso wallet balance.
Then provide either one of the following:
Enter the amount you’d like to receive, and we’ll take care of the rest!
The person you’re collecting money from will receive an email from us notifying them of your request. They can then pay you directly from their Coins.ph Peso wallet, or with cash at any 7-Eleven, M Lhuillier, or Cebuana Lhuillier branch nationwide.
Once they’ve completed the payment, the funds will be instantly credited to your Coins.ph Peso Wallet.
The number of Payment Requests you can make depends on your account’s verification level.
Below is the list of Payment Requests an account can make, and the maximum amount per payment request.
|ID and Selfie Verified||Address verified|
|Maximum amount per payment request||P 5,000||P 10,000|
|Maximum new payment requests for the past 24 hours||10 requests||20 requests|
|Maximum payment requests which are open* at any point in time||6 requests||10 requests|
*open payment requests mean payment requests that are still waiting for payment
To increase the number of payment requests you can make, you have to increase your verification level. Visit this FAQ on increasing your verification level.
No. Making a Payment Request is absolutely free.
Yes! You can send Payment Requests to anyone, even if they don’t have a Coins.ph account. All you need is the following information:
When your friend sends you a Payment Request, you can easily send funds through your Coins.ph wallet. Sending funds through Coins.ph is completely free!
Alternately, you can also pay with cash at any 7-Eleven, M Lhuillier, or Cebuana Lhuillier branch in the Philippines. Take note that paying through these branches will incur additional fees on top of the amount requested from you:
Payment through 7-Eleven
Payment through M Lhuillier
Payment through Cebuana Lhuillier
Once you’ve made your payment, the funds will be credited to your friend’s Coins.ph peso wallet instantly.
Please make sure that you only fulfill payment requests from people you know. Just as you wouldn’t give money to a stranger, we encourage you to verify the identity of the person you’re sending money to before you do so.
Transactions on Coins.ph platform are non-reversible, just like a cash transaction. We will not be able to revert the payment and return your funds. Please be careful and double-check the recipient’s identity before fulfilling payment requests.